Questions about Cleareo
AI visibility.
What is AI visibility for a practice?
It is how often AI tools like ChatGPT, Google’s AI Overviews and AI Mode, Gemini and Perplexity name your practice when a patient asks them for a recommendation, such as “who’s the best dentist in Austin?”. Cleareo measures it by asking those tools the questions your patients ask, several times and from your area, and then fixes the listings, reviews and pages the tools rely on.
Can you guarantee ChatGPT will recommend my practice?
No, and nobody honestly can. AI answers change from day to day and from person to person. What Cleareo promises is the work, an honest monthly report of how often you are named against your competitors, and no contract, so you can stop any month if it isn’t moving.
What decides which practices AI tools recommend?
The strongest signals are a complete Google Business Profile with the right category, the number and recency of your reviews, complete listings on the sites the tools read (such as Yelp and health directories), and clear pages on your own website about each service and practitioner. Mentions in local articles and “best of” lists help too. Things like llms.txt files have shown no measurable effect, so we don’t sell them.
Which AI tools do you check?
ChatGPT, Google AI Overviews, Google AI Mode and Gemini, and Perplexity. Each one reads different sources, so a practice can be named by one and missing from another.
What does the free check include?
We ask 5 questions patients in your town commonly ask, twice each, in ChatGPT, Google’s AI, Claude and Perplexity. You get a short email showing where your practice was named, which practices were named instead, and the three most likely reasons. It is free, with no call needed.
Do you work with practices outside the US?
Yes. AI visibility plans are available to independent practices in the United States, the United Kingdom and Australia, priced in USD, GBP or AUD. We follow each country’s rules for health advertising and reviews, including Ahpra’s testimonial rules in Australia and the ASA and GDC rules in the UK.
Do you write or buy reviews?
Never. We set up a request that goes to every patient in the same way, with no incentives and no filtering of unhappy patients, as Google and the FTC require. Reply templates never confirm that someone is a patient, which is the main privacy risk with reviews.
Do you need access to patient records?
No. We never access patient records or practice software. We need manager access to your Google Business Profile and listings, and either editor access to your website or an introduction to whoever updates it.
Is there a contract?
No. Plans are month to month and paid monthly in advance. You keep every profile, page and login if you stop, and the audit fee is credited against your first month if you start a plan within 30 days.
Websites.
What does a Cleareo website include?
A new website of up to 8 pages, built for phones first, written around your services and in your own brand, photos and words, plus an updated Google Business Profile. It costs $499 one time, plus $49 for each extra page, and you see a free homepage mockup before you pay anything.
How much does a chiropractor website cost?
With Cleareo, a chiropractor website costs $499, one time, for up to 8 pages, plus $49 for each extra page. Physical therapy, optometry, dental and other practice websites cost the same, and updating your Google Business Profile is included. There is no monthly fee.
Do I have to pay monthly for a website?
No. A Cleareo website costs $499 once. There is no subscription, hosting plan or contract. The monthly AI visibility plans are separate and optional. The site goes on Cloudflare Pages or Netlify in your own account, which is free for a site this size, so your only ongoing cost is usually your domain.
How long does it take?
Your free homepage mockup is ready in 2 to 3 days. Once you approve it, the first full version of your site follows in about a week, and revisions come after that.
Do I pay anything before I see the design?
No. The audit of your website and Google profile and the homepage mockup are both free. You pay 50% once you approve the mockup and the other 50% when you approve the finished site.
How do I pay?
Pay by card or PayPal through a PayPal invoice in USD. The first 50% is due after you approve the mockup, and the other 50% after you approve the finished site.
Do I need to get on a call?
No. Everything happens by email. You send your website address, we send the mockup, and you reply with what you think. If you would rather talk at some point, say so and we can.
Do I own the website?
Yes. The finished site goes on Cloudflare Pages or Netlify in your own account and on your own domain, and the site and its files are yours once the final payment is made. Nothing is rented, and it keeps working even if we never speak again.
What happens to my hosting, domain and email?
Your domain stays in your name and we point it at the new site. The site goes on Cloudflare Pages or Netlify in your own account, which is free for a site this size. If you are on Wix, Squarespace or a site your current vendor owns, we move you to your own account and point your domain at it. Your email is not touched.
What happens after launch?
If anything we built breaks in the first 30 days after launch, we fix it free. After that, small edits are $25 each and are usually done within one business day. There is no retainer, so you only pay when you ask for something.
What counts as a page, and what is a round of changes?
A page is one web address. Sections inside a page do not count as extra pages. A round of changes is one list of edits sent in one email, and two rounds are included.
What is not included in the $499?
Logo design, photography, booking or scheduling software, a blog, extra locations, translations, and domain or hosting fees if you have any (hosting is usually free). Edits after launch are $25 each.
Do you optimize my Google Business Profile?
Yes, and it is included in the $499. We rewrite the description and services to match what patients search for, check your hours, categories and links against the new website, and tell you which photos to add. You stay the owner of the listing.
Do I need to give you my Google password?
No. You add hello@trycleareo.com as a Manager in your Business Profile settings (about a minute; we'll send the steps). Google emails us the invite. You stay the owner, we never see your password, and you can remove us any time.
Is the website mobile friendly?
Yes. Every site is designed for phones first, because that is where most people look up a practice. The call and booking buttons sit where a thumb can reach them, and pages load quickly on a phone connection.
What about SEO?
Every page gets a clear title, description and headings, and the site is fast and built for phones, which is what search engines look for. Your Google Business Profile, the listing people see in Google Maps, is updated in the same project. Ongoing local search and AI visibility work is a separate month-to-month plan, and we never promise rankings.
What if I don't like it?
If you don't like the free mockup, you don't pay anything. If you aren't happy with the first full draft, tell us within 7 days of getting it, before you send any change requests, and we'll refund the whole deposit. Two rounds of changes are included. If a project goes quiet, we check in after 30 days, and after 60 days without a reply the project closes and the deposit is kept. Once you approve the finished site and pay the final half, payments aren't refundable.
Who is Cleareo, and who do you work with?
Cleareo is a small studio that works with independent practices in the United States, the United Kingdom and Australia. Most work happens by email, and calls are available when you want one. There is no account manager in between.
See who AI recommends in your town.
Send your website and town. In 2 business days you get a short email showing who gets named and where you stand. It’s free.