Cleareo

Terms of service

Last updated: October 29, 2026

Who you’re dealing with

You’re dealing with Cleareo. Contact: hello@trycleareo.com. These terms apply when you ask us for an audit or hire us to rebuild your website.

What we offer

  • A free audit of your practice’s website and Google Business Profile, sent when you ask for it. It is our opinion, based on what is publicly visible.
  • A website rebuild: $499, one time, for up to 8 pages, plus $49 per extra page. The price includes updating your Google Business Profile (description, services, hours and guidance on photos). There is no subscription and no hosting plan.

How a rebuild works

  • We make a free homepage mockup, usually in 2–3 days, before you pay anything.
  • If you like it and want to go ahead, you pay a 50% deposit. Pay by card or PayPal through a PayPal invoice in USD.
  • We build the site and send you the first full draft, the first full version of your site, in about a week. Revisions come after that.
  • Two rounds of changes are included. A round of changes is one list of edits sent in one email.
  • A page is one web address. Sections inside a page don’t count as extra pages.
  • You pay the final 50% after you approve the finished site, and we then hand it over.

Refunds

If you aren’t happy with the first full draft, tell us within 7 days of receiving it, before sending any change requests, and we refund the whole deposit. After you approve the finished site and pay the final 50%, payments aren’t refundable. Details are on therefund policy.

Ownership, hosting and your domain

You own your domain throughout; we never take it over. The finished site goes on Cloudflare Pages or Netlify in your own account, which is free for a site this size, and we point your domain at it. If you’re on Wix, Squarespace or a site your current vendor owns, we move you to your own account. Your email is not touched. Ownership of the site and its files passes to you when you make the final payment. Until then, the draft and mockup remain ours.

After launch

  • If anything we built breaks in the first 30 days after launch, we fix it free.
  • After that, small edits are $25 each, usually done within one business day. There is no retainer.

What isn’t included

Logo design, photography, booking or scheduling software, a blog, extra locations, translations, domain and hosting fees if any (hosting is usually free), and ongoing edits ($25 each).

If a project goes quiet

If we haven’t heard from you, we check in after 30 days. After 60 days without a reply, the project closes and the deposit is kept.

What you’re responsible for

  • Approving the wording. You review and approve everything on the site before it goes live, especially any medical or treatment claims. You are responsible for making sure the content is accurate and meets the rules for your profession.
  • Content you send us. You confirm you have the right to use the logos, photos and text you give us.
  • Your hosting, domain and accounts, including keeping them paid for and secure after handover.

Forms and patient information

We don’t build forms that collect medical details. If your practice takes new-patient intake online, the site links to the intake in your existing EHR or patient portal, which should be a HIPAA-compliant system you already use. Contact and appointment request forms on the sites we build ask people not to include medical details, and they send to your own email or tools. Cleareo never receives patient information, and you are responsible for how your practice handles what patients send you.

What we don’t promise

  • We don’t guarantee search rankings, traffic, calls or patient numbers. Those depend on many things outside our control, including Google.
  • We build following common accessibility practices, but that is not a guarantee of legal compliance with accessibility laws.

Liability

If something goes wrong, our total liability to you is limited to the amount you paid us for the work. We aren’t liable for indirect losses such as lost revenue or lost patients.

Governing law

These terms are governed by the laws of India. Any dispute goes to the courts of Bengaluru, Karnataka. Before that, email us and we’ll try to sort it out directly.

Changes

We may update these terms. The version that applies to your project is the one in place when you paid the deposit.